Terms of service

Terms of Service
Last updated: August 2026

Welcome to Mother Tongue Co.

By using our website or placing an order with us, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. About Us
   Mother Tongue Co is a UK-based online store offering thoughtfully designed, print-on-demand products inspired by culture, language and belonging.
   Our website is hosted by Shopify, which provides the ecommerce platform that enables us to sell our products securely online.
2. Using Our Website
   By using our website you confirm that you are at least 18 years of age, or are using the website with the permission of a parent or guardian.
   You agree not to use our website for any unlawful purpose or in any way that could damage or interfere with the operation of the site.
3. Our Products
   Every effort is made to display our products as accurately as possible.
   Please note that colours may vary slightly depending on your screen or device settings.
   Because many of our products are printed especially for each customer, small variations in colour, placement or finish are considered normal and are not faults.
   We reserve the right to update or discontinue products without notice.
   4. Orders
   When you place an order, you are making an offer to purchase.
   Orders become binding once payment has been accepted and production has begun.
   As our products are made to order, we are usually unable to cancel or amend orders once production has started.
   If we are unable to fulfil your order for any reason, we will notify you promptly and issue a full refund.
   5. Prices
   All prices are shown in Pounds Sterling (£).
   Prices may change without notice, but any changes will not affect orders that have already been confirmed.
   Delivery charges (where applicable) are shown during checkout before payment is completed.
   6. Shipping
   Delivery times shown on our website are estimates only.
   While we work with trusted fulfilment and delivery partners, delays outside our control can occasionally occur.
   Further information can be found in our Shipping Policy.
   7. Returns & Refunds
   Our Returns & Refund Policy forms part of these Terms of Service.
   Please read our Returns & Refund Policy before placing your order.
   8. Intellectual Property
   All artwork, designs, logos, text, graphics and content on this website belong to Mother Tongue Co unless otherwise stated.
   They may not be copied, reproduced, distributed or used without our written permission.
   9. Customer Reviews & Feedback
   If you choose to leave a review, photograph or other feedback, you give us permission to display it on our website or social media for promotional purposes.
   You always remain the owner of your content.
   We reserve the right not to publish reviews that are offensive, misleading, unlawful or unrelated to our products.
   10. Third-Party Services
   Our website uses trusted third-party services including Shopify, payment providers and delivery partners.
   We are not responsible for the content or privacy practices of third-party websites linked from our store.
   11. Privacy
   Your personal information is handled in accordance with our Privacy Policy.
   12. Website Availability
   We work hard to keep our website available at all times.
   However, we cannot guarantee uninterrupted access and may occasionally suspend the website for maintenance or technical reasons.
   13. Limitation of Liability
   Nothing in these Terms limits or excludes any rights you have under UK consumer law.
   To the fullest extent permitted by law, Mother Tongue Co shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of our products.
   Our total liability for any claim relating to an order shall not exceed the amount paid for that order.
   14. Changes to These Terms
   We may update these Terms of Service from time to time.
   The latest version will always be published on this page.
   15. Governing Law
   These Terms are governed by the laws of England and Wales.
   Any disputes arising from these Terms or your use of this website will be subject to the jurisdiction of the courts of England and Wales.
   16. Contact Us
   If you have any questions about these Terms of Service, please contact us:
   Mother Tongue Co
   United Kingdom
   📧 support@mothertongueco.shop